Privacy Policy

At Humble Coffee, your privacy matters to us. We are committed to treating your personal information with care, respect, and transparency. As a people-focused brand, we believe trust is part of every customer relationship, whether you’re visiting us in person, ordering online, or connecting with us digitally. 

This Privacy Policy explains how Humble Coffee collects, uses, shares, and protects your information when you visit our website, place an order, sign up for updates, or otherwise interact with our brand.

Information We Collect

We may collect personal information you voluntarily provide to us, including your name, email address, phone number, billing address, shipping address, and payment-related information when you place an order, contact us, sign up for marketing messages, or submit a form through our website.

We may also collect certain non-personal or technical information automatically when you use our website, such as your IP address, browser type, device information, pages visited, time spent on the site, referring website, and general browsing behavior. This information helps us better understand how people use our site and how we can improve it.

How We Use Your Information

We may use your information to process and fulfill orders, provide customer service, communicate with you about purchases or inquiries, send marketing emails or text messages if you opt in, improve our website and digital experience, analyze site traffic and customer engagement, prevent fraud or misuse, and comply with legal obligations.

Our goal is to use information in ways that support a smooth, welcoming, and high-quality customer experience. That approach fits Humble’s broader commitment to treating customers with kindness and respect. 

Order and Payment Information

When you make a purchase, we use the information you provide to complete your transaction, send confirmations, and deliver your items. Payment information is typically processed through secure third-party payment providers, and we do not store full payment card details unless specifically stated by the platform handling checkout.

Marketing Communications

If you choose to subscribe to our email list, SMS updates, or other promotional communications, we may use your contact information to send you news, product launches, offers, events, or other brand updates. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the message. If you receive text messages from us, you can opt out by following the instructions provided in the message.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and support marketing efforts. Cookies are small data files stored on your device that help websites work more effectively.

You can usually adjust your browser settings to refuse or remove cookies, though doing so may affect how some parts of the site function.

How We Share Information

We do not sell your personal information. We may share your information with trusted third-party service providers that help us operate our business, such as website hosts, ecommerce platforms, payment processors, shipping providers, email marketing tools, analytics providers, or customer support services. These providers are only given access to the information needed to perform their services for us.

We may also share information if required by law, to protect our rights or property, to investigate fraud or misuse, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

Third-Party Services and Links

Our website may include links to third-party websites, services, or embedded content, such as social media platforms, maps, or payment tools. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.

Data Retention

We keep personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing transactions, maintaining records, resolving disputes, enforcing agreements, and meeting legal or operational requirements.

Data Security

We take reasonable administrative, technical, and organizational measures to help protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may choose not to provide certain personal information, but doing so may limit your ability to place orders, receive updates, or use some website features.

Depending on your location, you may also have rights regarding your personal information, such as requesting access to, correction of, or deletion of certain data. If you would like to make a privacy-related request, please contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that we have collected personal information from a child in a way that requires removal, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of our website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Humble Coffee
Email: [your email address]
Phone: [your phone number]
Mailing Address: [your mailing address]